FAQs

Frequently Asked Questions about our Microsuction Ear Clinic Service in Portsmouth, Southampton and Emsworth. Click each title to see the answer.

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  • Do I have to use ear drops before I come to see you?

    Yes please, if you are able to use some Olive Oil drops in your ears for at least three days before your appointment it will help to soften the wax. This makes it easier for us to remove it all and makes the treatment more comfortable for you. If you need to see us urgently or there is a reason you are unable to use ear drops in your ears, please contact us for further advice.

  • Can my partner/friend come with me?

    Yes of course. If you are at all anxious and would like someone in the treatment room with you that is not a problem.

  • What if I need to be seen again?

    If your ears block again in the future just phone our secretary on 02392 985 445 for an appointment.

  • Do you have step-free access?

    Yes, all of our locations have step-free access and disabled parking bays.

  • Guidance on Complaints or Concerns about care

    We at Southern ENT try to provide the best possible care and experience for patients who use our service.

    If for any reason you are unhappy about the care you have received or would like to bring to our attention any aspect of our service that can be improved we would like to hear from you.

  • I have another question you haven't answered here

    We will be delighted to answer any questions. Please use the contact form.

  • Are there any risks with microsuction?

    Whenever anything is done to the ear, be it using cotton buds, ear syringing, cleaning with a probe and headlight or Ear Microsuction there are always risks. Those risks include hearing loss, tinnitus, trauma to the ear canal or ear drum, perforation of the ear drum and infection. The risks are all very uncommon and we feel that, of all the techniques available, Ear Microsuction is the safest and most effective way to clean wax from the ear canal. 

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